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Privacy Policy

Ocean Dinel, Registered Psychotherapist Qualifying
Effective Date: January 2026

Last Updated: January 2026


1. Introduction


Ocean Dinel, Registered Psychotherapist Qualifying (“I,” “me,” “my,” or “the Practice”), is committed to protecting the privacy, confidentiality, and security of personal information in accordance with Ontario’s Personal Health Information Protection Act, 2004 (PHIPA) and the professional standards of the College of Registered Psychotherapists of Ontario (CRPO).


This Privacy Policy explains how personal information is collected, used, stored, and disclosed through this website and in the course of providing psychotherapy services.


2. Information I Collect


a. Personal Information


Personal information may include:

      • Name
      • Email address
      • Phone number
      • Any information you voluntarily provide when contacting me through the website


b. Personal Health Information (PHI)


If you become a client, I may collect personal health information, including:

    • Mental health history
    • Psychotherapy session notes
    • Intake forms and assessments
    • Treatment plans and correspondence
    • This information is collected only as necessary to provide psychotherapy services.


c. Website Information


When you visit this website, limited technical information may be collected automatically, such as:

    • IP address
    • Browser type
    • Pages visited
    • This data is used only to maintain and improve the website and is not used to identify you personally.


3. Use of Information


Personal information and personal health information are used for the following purposes:

  • Providing psychotherapy services
  • Communicating with you regarding appointments or inquiries
  • Maintaining clinical records as required by law and professional standards
  • Complying with legal and regulatory obligations
  • Your information is never sold or used for marketing purposes without your explicit consent.


4. Consent


Consent for the collection, use, and disclosure of personal health information is obtained in accordance with PHIPA and CRPO standards. Consent may be express or implied, depending on the circumstances, and may be withdrawn at any time, subject to legal and professional obligations.

Limits to confidentiality will be discussed as part of the informed consent process and may include situations such as:

    • Risk of serious harm to yourself or others
    • Suspected abuse or neglect of a child or vulnerable person
    • Court orders or legal requirements


5. Disclosure of Information


Personal information and personal health information may be disclosed only:

    • With your consent
      • As required or permitted by law
      • To third-party service providers (e.g., secure electronic record systems) who are bound by confidentiality and privacy obligations
      • All reasonable steps are taken to ensure that any third parties protect your information appropriately.



6. Storage and Safeguards


Personal information and personal health information are stored securely using administrative, technical, and physical safeguards appropriate to the sensitivity of the information.

Records are retained for the period required by law and CRPO standards and are securely destroyed when no longer required.


7. Access and Correction


You have the right to:

      • Request access to your personal health information
      • Request corrections to inaccurate or incomplete information
      • Requests must be made in writing and will be responded to in accordance with PHIPA timelines and requirements.


8. Website Links


This website may contain links to third-party websites. I am not responsible for the privacy practices or content of external sites.


9. Changes to This Privacy Policy


This Privacy Policy may be updated from time to time. The most current version will always be available on this website.


10. Contact Information


If you have questions about this Privacy Policy or your personal information, please contact:

Ocean Dinel, Registered Psychotherapist Qualifying
Email: oceandinel@stillwater-counselling.ca
Phone: 343-943-4182
Location: Ottawa, Ontario, Canada