Offers both residential and out-patient programs for women addicted to drugs, alcohol, and gambling. Services include individual counselling, group counselling, and health promotion programs.
(613) 563-0363 www.amethyst-ottawa.org
Rideauwood Addiction and Family Services
Offers counselling, support groups, assessment, and resources for those experiencing addiction and their families.
(613) 724-4881 www.rideauwood.org
The Wabano Centre for Aboriginal Health
Offers over 40 programs and services designed to meet the needs of Ottawa’s Aboriginal community. Services include a primary care clinic, seniors’ circles, cultural programming, mental health programs, fitness programs, homeless outreach, and after-school programs.
(613) 748-0657 www.wabano.com
The Ottawa Addictions Access and Referral Services (OAARS)
Offers assessments, information, and referrals for those experiencing addiction.
Offers both residential treatment and out patient services for youth aged 13-21 experiencing addiction.
(613) 594 8333 www.davesmithcentre.org
Maison Fraternité
Offers addiction support for Francophone youth aged 12-18.
(613) 741-2523 www.maisonfraternite.ca
Crisis Lines
Child, Youth and Family Crisis Line of Eastern Ontario
Provides professional help in English and French for children, youth, and families in crisis. Available 24/7.
(613) 260-2360 www.icrs.ca/en
Community and Social Service Referrals
Provides information and referrals in English and French to individuals and families living in Eastern Ontario.
2-1-1 www.211ontario.ca
Femaide
A provincial telephone helpline for Francophone women who are dealing with violence and/or who have been sexually assaulted. Available 24/7.
1-877-336-2433 http://www.femaide.ca
Kids Help Phone
Provides support in English and French for youth under the age of 20. Available 24/7.
1-800-668-6668 www.kidshelpphone.ca
Drugs and Alcohol Helpline
Provides information about drug and alcohol addiction services in English, French, and over170 other languages. Available 24/7.
1-800-565-8603 www.drugandalcoholhelpline.ca
Mental Health Crisis Line
An all-encompassing crisis service offered in English and French. Available 24/7.
(613) 722-69141-866-996-0991 www.crisisline.ca
Hospitals
Memorial Hospital
Offers services including emergency care, in patient services, rehabilitation services, physiotherapy, sexual assault support, and specialized treatment.
(613) 257-2200 www.carletonplacehospital.ca
The Children’s Hospital of Eastern Ontario (CHEO)
A pediatric health and research center providing family-centered patient care to those under 18years of age. Services include emergency care, in patient and outpatient services, mental health services, a diabetes program, the regional eating disorder program, a gender identity clinic, and specialized treatment.
(613) 737-7600 www.cheo.on.ca
The Ottawa Hospital (Civic Campus) Offers services including a specialized cardiac clinic, outpatient services, a diabetes program, sexual assault support, and specialized treatment. (613) 722-7000 www.ottawahospital.on.ca
Winchester District Memorial Hospital
Offers services including emergency care, surgical care, and specialized treatment.
(613) 774-2422 www.wdmh.on.ca
Pembroke Regional Hospital
Offers services including emergency care, intensive care, surgical care, mental health services, rehabilitation, and specialized treatment.
(613) 732-3675 www.pembrokeregionalhospital.ca
Kemptville District Hospital
Offers services including emergency care, diagnostic services, and outpatient services.
(613) 258-6133 www.kdh.on.ca
Information Lines
City of Ottawa Housing and Social Services
Provides information and referrals to individuals and families living in Eastern Ontario.
Provides information and referrals to individuals and families living in Eastern Ontario.
2-1-1 www.211ontario.ca
Ontario Landlord and Tenant Board
Informs landlords and tenants about their rights and responsibilities under the Residential Tenancies Act (RTA) and provides balanced and timely dispute resolution in accordance with the law.
1-888-332-3234 www.sjto.gov.on.ca/ltb
Ontario Poison Centre
Provides medical information about poisoning from registered nurses and pharmacists. Please call 9-1-1 if a poisoning victim is not breathing or having a seizure. Available 24/7.
Provides information about drug and alcohol addiction services in English, French, and over170 other languages. Available 24/7.
1-800-565-8603 www.drugandalcoholhelpline.ca
Support Groups
Ottawa Rape Crisis Centre
Provides English service to survivors of sexual violence, supporters, and family and friends of survivors. The crisis line volunteer counsellors provide crisis intervention on issues such as: childhood sexual abuse, recent sexual assault, flashbacks and suicide intervention. Crisis line available 24/7.
(613) 562-2333 www.orcc.net
Kind (Formerly PTS)
Kind offers a number of support and counselling services for LGBTQ+ individuals and their families.
(613) 563-4818 www.ptsottawa.org
The Men’s Project
The Men’s Project offers support groups, individual counselling, and family counselling for men who have experienced sexual assault and/or abuse.
(613) 230-6179 www.themensproject.ca
Parents Lifelines of Eastern Ontario (PLEO)
Parents’ Lifelines is a non-profit family support organization for parents and caregivers whose children to age 24 are dealing with mental health and/or addiction challenges. Services include telephone helpline, parent support groups, crisis services, access to walk-in services.
(613) 321-3211 1-855-775-7005 www.pleo.on.ca
Ottawa Community Immigrant Services Organization (OCISO)
Offers crisis support, counselling, family counselling, support groups, assessment, and resources for immigrants.
(613) 725-5671 x 322 www.ociso.org
Bereaved Families of Ontario
Ottawa provides peer-led, in-person and virtual grief support programs (including support groups, themed activities, and healing workshops) for adults grieving the death of a loved one in Ottawa and surrounding areas
613-567-4278 office@bfo-ottawa.org
Culture-Specific Services
Jewish Family Services
Ottawa Jewish Family Services Ottawa offers crisis intervention, counselling, family counselling, support groups, and assessment.
(613) 722-2225 x 352 www.jfsottawa.com
Muslim Family Services Ottawa
Muslim Family Services Ottawa offers crisis intervention, counselling, family counselling, employment assistance, and immigrant services.
(613) 232-6376 www.mfso.ca
Ottawa Chinese Community ServiceCenter (OCCSC)
Offers crisis support, counselling, family counselling, and assessment for Chinese individuals and families.
(613) 235-4875 www.occsc.org
Minwaashin Lodge
Provides a range of programs and services to First Nations, Inuit, and Métis women and children (regardless of status) who are survivors of domestic and other forms of violence. Programs include cultural programs, counselling, a shelter, housing services, employment training, youth programs, and senior programs. All programs and services are provided in the context of cultural beliefs and values to ensure a holistic approach is used as part of the healing journey.
(613) 741-5590 www.minlodge.com
Catholic Family Services Ottawa
Catholic Family Services Ottawa offers crisis intervention, counselling, family counselling, support groups, and assessment.
(613) 233-8478 www.cfsottawa.ca
Somali Centre for Family Services
Offers crisis support, counselling, family counselling, and assessment for Somali individuals and families.
